Do not push the guide in so tightly that it binds against the paper. Be careful not to push the paper in too far, which can cause paper jams. It matches the product: Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper. The black or photo cartridge belongs in the slot on the right. Modify your browser’s settings to allow Javascript to execute.

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Other issues, such as connectivity, print driver settings, special paper, photo paper facing shiny side up, or slick or damaged paper might cause the problem. See your browser’s documentation for specific instructions. Remove the plastic tape.

HP PSC 1315, 1315v, 1315xi, 1315s All-in-One Printers – Troubleshooting Printing Problems

Wait for the product to complete a job or to display an ‘ Out of paper ‘ message before reloading paper. Email list of drivers. Load the paper into the tray with the short edge forward and the print side down.

The paper might not have been loaded far enough into the product.


The black cartridge belongs in the slot on the right. If the self-test report does not printtry printing the report again. Thus, the warranty has been removed from this product.

Let HP identify any out-of-date or missing drivers and software. Minimum system requirements – Windows.

By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Service the product If the product printed a self-test report with plain white paper, the printer is functional and does not need to be replaced.

HP PSC All-in-One Printer – Driver Downloads | HP® Customer Support

Clean the pick roller. Print a self-test report Print a self-test report. HP recommends exploring these resources. If the 131x5i is resolved, there is no need to continue troubleshooting.

If the self-test report prints, but the original document does notcontinue to the next solution in this document. When you replace a cartridge, the product prints an alignment page. Check the rollers on the rear access door. Please wait while we process your request.

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This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Asia Pacific and Oceania.


PictBridge specifications File format: Windows Windows XP 1. Please enter a Product Number to complete the request. We were unable to retrieve the list of drivers for your product. Product sold xeskjet warranty: These are recommended for the product. Paper specifications Paper tray capacity Type.

HP PSC All-in-One Printer User Guides | HP® Customer Support

Install the new print cartridge Follow these steps to install a new cartridge. This product was designated to be returned to HP. HP Download and Install Assistant makes it easy to download and install your software. Select the desired files and choose 1315i files’ to start a batch download.