Turn on the printer using the power button on the printer. Load letter or A4, unused, plain white paper into the tray. The carriage returns to the right side of the printer. We are unable to determine your warranty status for the product and serial number provided. Europe, Middle East, Africa. See your browser’s documentation for specific instructions. Do not replace cartridges to fix vertical streaks.

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When you have the replacement printhead, click here for detailed instructions to remove the old printhead and install the new one.

HP Photosmart Plus e-All-in-One Printer – Be Product Information | HP® Customer Support

Make sure you replace any missing ink cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Replace any low or empty cartridges.

This product has been exchanged for a new or refurbished product. This could take up to 3 minutes, depending on your computer and connection speed. Instead, check the paper as described earlier in this document, or search for a document that covers this issue.


Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. HP recommends that you do not leave the cartridges outside the printer longer than 30 minutes.

The job stays listed in the print queue, even though it printed. Europe, Middle East, Africa. Modify your browser’s settings to allow Javascript to execute. For everyday text documents, plain paper with ColorLok technology works well. Service the printer If replacing the printhead did not work, you might need to service the printer.

As I photoosmart the print job is stuck in the queue. Please wait while we process your request. Select your operating system and versionChange Detected operating system: Close the cartridge access door.

If you have a defective cartridge or printhead, it might be under warranty. Purchase replacement cartridges and other supplies from the HP Store or local retailers. One or more of the values entered is not permitted. Make sure that the selected option matches your paper size. The black text on the page should not show ink streaks.

See your browser’s documentation for specific b10e.


HP Photosmart Plus e-All-in-One Printer – Be How to | HP® Customer Support

HP Photosmart Plus Be. Click OKand then click OK again hpotosmart apply the settings. Some media may not absorb ink as well as others. Make sure that the cartridges are properly vented and seated correctly If the vent on the top of the cartridge is clogged or obstructed, the cartridge might not work properly. Irregularly streaked or faded color bars.

Keep a print sample that shows the problem. See your browser’s documentation for specific instructions.

HP Customer Support – Software and Driver Downloads

Europe, Middle East, Africa. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. Thank you for your patience. The Virtual Agent is currently unavailable. Shut down your computer from Windows.

Drivers may be in development so please check back at a later date or visit the product homepage.